1. Information I Collect

I only collect information that is strictly necessary to communicate with you, scope your web design projects, or fulfill our contracts. This includes:

• Contact Information: Your name, email address, and phone number when you fill out a contact or discovery form.

• Business Details: Your company name, industry, current website URL, and project requirements.

• Billing Information: Company registration numbers, VAT numbers, and physical addresses required for compliance and invoicing.

• Technical Data: Your IP address, browser type, and basic usage data collected via cookies to help optimize site performance and accessibility.

2. How I Use Your Information

Your data is used intentionally and honestly. I process your information to:

• Respond to your project inquiries and provide tailored design quotes.

• Deliver web design, development, and consulting services.

• Manage our business relationship, including sending invoices, project updates, and contracts.

• Comply with South African tax and legal obligations.

I will never sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Service Providers

To run a high-performance freelance business, I use select third-party applications to handle administrative tasks. Your data may be processed through these secure platforms where necessary:

• Invoicing & Accounting: Secure invoicing and financial records are processed through Zoho.

• Contracts & Signatures: Digital agreements and creative contracts are handled via Dropbox Sign.

• International Payments: Bank transfers and international transactions are facilitated safely through Wise.

Each of these providers maintains strict security standards and complies with international data protection regulations.

4. Data Security & Storage

I implement robust security practices to protect your data from unauthorized access, loss, or misuse. Your digital records are stored securely, and I limit access to personal details to ensure confidentiality throughout our project lifecycle.

5. Your Rights Under POPIA

Under South African law, you have the right to retain complete control over your personal information. You can request to:

• Access: Confirm whether I hold any of your personal information and receive a copy of it.

• Correct: Update or correct any inaccurate or outdated details I have on file.

• Delete: Request that I permanently destroy your personal information (provided it does not conflict with statutory tax or legal retention requirements).

• Object: Object to the processing of your data if you believe it is being handled unlawfully.

6. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, you can reach out directly to the Information Officer:

• Information Officer: Brad Swartz

• Role: Freelance Web Designer & Developer

• Contact Email: [bradhswartz@gmail.com]

If you feel your data concerns have not been adequately addressed, you have the right to contact the South African Information Regulator directly at inforeg@justice.gov.za.